Mark Shaw
Computer / Business Consulting Services
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Lean initiatives for small business
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ISO 9001:2000 Identify gaps
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Lean Workshops, Training, Consulting
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New Owner Training
On-site This session introduces new owners to their new computer system and familiarizes them with common operating techniques. An introduction to your programs is used to provide some realistic experience. 4 Hrs. $140. Usually limited to four persons.
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On Site Support
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On Site Support
Your on demand expert, available to assist you at your location with problems that cannot be easily resolved over the telephone. On Site Support is charged at $32. per hour.
Cluster Network On Site Support
On Site Support
For more complex network, router, server, clustering, remote access, and remote communication systems are charged at $40. per hour.

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Install Accounting System
Install Accounting System
This service is for customers that want a more complete startup.
Install and train, setup chart of accounts, establish backup procedures, posting procedures, system validation, audit reports, comparison with manual totals, support. $1100.

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Setup POS or Bar Code
Point of Sale and Bar Code specialists
Setup at your site - any hour of the day or night - $200. For the software installation and short basic training.
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Lean Workshops
Lean was first described by Womack & Jones in The Machine that Changed the World and Lean Thinking. Lean recognizes the fact that most businesses are poorly equipped to define and deliver value as defined by the customer and spend little of their time actually doing so. They are extraordinarily busy, but on what? Surprisingly, few companies spend more than 5% of their time on value-added work. As much as 95% of time is engaged in non value-added activities; simply put, on waste.

The goal of Lean is to reverse that dynamic. Lean drives toward simpler processes that eliminate waste for more speed at lower cost. The Lean method is based on understanding how the value stream is organized and what happens to products and information as they flow through it. Lean identifies and eliminates the barriers to flow through simple, but effective tools that apply equally well to manufacturing and transactional processes.

Lean tackles waste, Six Sigma tackles variation. When coupled together, both are more effective. Lean clears the path of waste so that Six Sigma can focus on eliminating variability on the truly key processes.
Copyright (C) 2003 Mark Shaw Computer Business Consultant
Last update: 03/10/2006